Betting Rules

2. Stakes, game rules and participation

The minimum and maximum stake for a game or betting product may vary. Any applicable limits will be displayed in the relevant game, bet slip, account area or promotional information. A limit may apply to an individual bet, a game round, a session, a promotion or an account. PokerStars Casino may also apply account, product or transaction restrictions in accordance with its terms and applicable requirements.

A bet normally relates to one game round, hand, spin, draw, event or other participation period, as described by the relevant product rules. You should read those rules before playing. They may explain how a result is determined, when a bet is final, how a prize is calculated, what happens if a round is interrupted and whether any special features affect the outcome. A displayed prize, return or result may be subject to the specific rules for that product.

Games and betting products use random or other approved outcome processes where applicable. Outcomes are determined by the relevant game system and are not changed by previous wins, previous losses, the amount you have deposited or the length of time you have played. Unless a product expressly states otherwise, past results do not predict future results. No strategy can guarantee a win, return or particular outcome.

You must not attempt to influence, manipulate or interfere with a game, bet, account or technical system. This includes using software, devices, scripts, automated tools, unauthorised third-party services or any other method intended to obtain an unfair advantage or affect the normal operation of the service. Suspicious, irregular or unlawful activity may be reviewed and may lead to account restrictions, cancellation of affected activity or other action permitted by the applicable terms.

PokerStars Casino may refuse, cancel or void a bet where this is allowed by the applicable rules, including where a bet was accepted because of an obvious error, a technical failure, a pricing or display error, unauthorised activity, a breach of the terms, or a legal or regulatory requirement. If a bet is affected, the outcome and any related return will be handled under the relevant product rules and Terms and Conditions.

Promotions and special offers

Promotional bets, bonus funds, free plays and other special offers may have separate eligibility, wagering, expiry and withdrawal conditions. Those conditions will be displayed with the relevant offer. A promotion does not change the general game rules unless its own terms clearly say so. You should read the complete promotional terms before opting in or using an offer. Where promotional terms are inconsistent with these general rules, the promotional terms will apply only to the relevant offer.

4. Responsible play, account restrictions and disputes

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and decide how much time you are comfortable spending. Never chase losses, borrow money to gamble, sell possessions to fund gambling or increase your stakes because you feel frustrated. Taking regular breaks can help you stay aware of how much you are spending and how long you have been playing.

Account tools and safer-gambling features may be available to help you manage your play. Depending on the service, these may include deposit limits, loss or spending controls, session reminders, time limits, reality checks, cooling-off periods and self-exclusion. You should read the information provided with each tool because settings, waiting periods and how a restriction operates may differ. A limit should be set before you begin playing and should not be treated as a guarantee that losses cannot occur.

If gambling is no longer enjoyable or is affecting your finances, relationships, work, study or wellbeing, stop playing and seek support. You can use available account restrictions and consider speaking with an appropriately qualified gambling support service. If you are concerned about another person's gambling, encourage them to seek help and avoid providing access to your account or funds.

PokerStars Casino may suspend, restrict or close an account where required by law, where verification cannot be completed, where responsible-gambling concerns arise, where there is suspected fraud or misuse, or where the applicable Terms and Conditions have not been followed. An account restriction may affect the ability to place bets, make deposits, access promotions or request withdrawals. Any account review will be handled under the applicable procedures and requirements.

Questions or complaints about a bet should be raised through the available support process. Provide clear and accurate information and allow the matter to be reviewed under the relevant product rules. If you are not satisfied with the outcome, further complaint or dispute options may be available under the Terms and Conditions or applicable Australian requirements. Nothing in these Betting Rules excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law.

These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or safer-gambling practices. The current version will apply to activity made after it becomes effective, unless a different approach is required by law or stated in the update. You should review this page and the relevant product rules before placing a bet, particularly if you have not used the service recently.