Contact PokerStars Casino

If you need help with your PokerStars Casino account or have a question about our services, contact support@pokerstarscasino.best. Our support team can help direct your enquiry and provide information relevant to your situation.

Aussie Favourites

Triple Pot Diamond

pragmaticplay

Diamond Fortunator: Hold and Win

playson

Werewolf Is Coming

kagaming

Bingo Star

galaxsys

Giga Genie

mancala

Mariner

champion

How to get in touch

The best way to contact PokerStars Casino is by email. Send your enquiry to support@pokerstarscasino.best and explain what you need help with. Please use the email address associated with your account where possible, as this may help the support team locate your details and respond more efficiently.

Jump to

What to include in your message

To help us understand and resolve your enquiry faster, include your account email or username, a short description of the issue, and screenshots if relevant. Do not include your password or other sensitive security information in your message.

Account access, profile or verification questions
Deposit and withdrawal enquiries
Questions about bonus terms or eligibility
Technical problems with the website or account
Responsible gambling requests or support

Response times

Support will review your message and reply when possible. Responses are usually sent within 24 hours, although the time can vary depending on the complexity of the enquiry and the information required. If your question concerns account security or responsible gambling, provide clear details so it can be handled appropriately.